Customer Experience Strategies | Microsoft

Read this TechTarget study for insights into customer experience strategies and technology frameworks.

Customer Experience Strategies and Technology Frameworks

Customer Experience Strategies and Technology Frameworks

Successful digital transformation across your customer experience (CX) operations requires careful planning and implementation.

Help navigate your CX transformation with actionable insights and expert guidance from Customer Experience Strategies and Technology Frameworks, a report from TechTarget’s Enterprise Strategy Group.

Learn about the latest CX trends and challenges, including:

Streamlining CX technologies to reduce IT complexity and improve customer response times.
Prioritizing data security and compliance, most notably in industries that handle sensitive customer data.
Fostering adoption of new technologies through awareness and training programs.

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Gayla Sheppard

Corporate Vice President at Microsoft Azure Data

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John Macintyre

Director of Product for Microsoft Azure Analytics

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