The Total Economic Impact™ Of Microsoft 365 For Frontline Workers In Retail
Empowering retail frontline workers and improving operational agility are more important than ever in driving positive business outcomes. Read The Total Economic Impact™ Of Microsoft 365 For Frontline Workers In Retail, a 2024 Forrester Consulting study commissioned by Microsoft, to understand how improved employee productivity, engagement, and retention helps drive significant financial benefits, including:
- $1.1 million in net margin from better customer experiences.
- $1.7 million saved in reduced errors and rework.
- $3.8 million saved in attrition-related costs.







