TEI of Microsoft 365 for Frontline | Microsoft 365
Learn how Microsoft 365 can help improve retail productivity and enhance customer experiences in this commissioned study by Forrester Consulting.
The Total Economic Impact™ Of Microsoft 365 For Frontline Workers In Retail
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The Total Economic Impact™ Of Microsoft 365 For Frontline Workers In Retail

Empowering retail frontline workers and improving operational agility are more important than ever in driving positive business outcomes. Read The Total Economic Impact™ Of Microsoft 365 For Frontline Workers In Retail, a 2024 Forrester Consulting study commissioned by Microsoft, to understand how improved employee productivity, engagement, and retention helps drive significant financial benefits, including:

  • $1.1 million in net margin from better customer experiences.
  • $1.7 million saved in reduced errors and rework.
  • $3.8 million saved in attrition-related costs.

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