Webinar: Exceeding Customer Expectations
Exceeding Customer Expectations Through Transformation Webinar: Microsoft Support’s journey to AI-powered Customer Service Watch this webinar to learn how Microsoft transformed its service experience and envision how AI can help your service teams succeed.
Copilot in Dynamics 365, Customer service, Customer experience, Microsoft support story, AI in Customer Service
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Webinar: Exceeding Customer Expectations Through Transformation

Explore the future of customer service through Microsoft’s transformative journey in this webinar. Discover the power of AI to enhance customer satisfaction, agent productivity and gain valuable insights that will help you modernise your own customer service operations.

Additional resources

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A Framework for Modernisation

Learn from Microsoft’s journey and gain insights for your own transformation by reading the eBook: Microsoft Support’s Journey to AI-Empowered Customer Service.

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See how one company uses Dynamics 365 Customer Service to deliver omnichannel support, facilitate agent work and collaboration and empower managers.

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Free 30-Day Trial

You can sign up and try Dynamics 365 Customer Service free for 30 days.

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