Today’s customers expect personalized services and interactions from retailers across the board. Generative and traditional AI are uniquely suited to the goal of crafting individualized experiences that help customers find what they’re looking for and discover exciting new products.

Watch the Retail Digital Forum How AI Unlocks Value for Retail to hear:  

• Shelley Bransten, CVP of Retail, and Daniel Newman, CEO and Chief Analyst of The Futurum Group, discuss the latest findings from Futurum Research on AI in Retail.
• How major retailers are gaining new insights and value from using AI.
• How AI is purpose-built into Microsoft Cloud for Retail to enhance the shopping experience across all channels and empower the store associate.