Hyper-Personalization | Microsoft Dynamics 365
Join this Dynamics 365 webinar to learn how a CDP can elevate your customer conversations, driving satisfaction and value.
Hyper-personalization, brand strategy, personalization, brand insights, Microsoft AI
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Hyper-Personalization: Create Valued Customer Engagements

Experiences are now the brand, and the brand is now the experience. In the digital-first world, the brand experience must extend beyond utility and stimulate an emotional connection with the customers. The key is hyper-personalization – by harnessing the power of data and insights – to drive greater value for businesses through effective and valued customer engagements.

Join us for this webinar to hear Kristin Johann, Senior Director of Data Strategy at Ogilvy New York, discuss how a CDP can elevate your customer conversations, driving satisfaction and value. You will learn how organizations are supporting their customers  by empowering them to take control of their journey in new and unexpected ways. Find out how you can identify and use the right marketing solutions to:  
• Ensure your brands, customer experiences and customer expectations are kept in sync  
• Help your customers engage with your brands at different points in their decision process  
• Accelerate your use of data and analytics to hyper-personalize customer experiences  


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Microsoft Customer Experience Platform

Bring your customers into focus with the new Microsoft Customer Experience Platform. Unlock the value of your customer data to create personalized experiences​ using a platform that puts you in control of your customer data.

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Explore how Dynamics 365 helps enterprises create a single view of the customer, measure behavior, and unlock and activate insights.

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