Intelligent Omnichannel Retailing | Microsoft Dynamics 365
Join this webinar to learn how to unlock omnichannel retailing with a composable and intelligent order management approach.
2022 technology guide, intelligent retailing, Microsoft Dynamics 365, intelligent order management, omnichannel retail
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The 2022 Technology Guide to Intelligent Omnichannel Retailing

While an effective inventory management solution can help retailers meet shoppers' expectations, online visibility and availability aren't enough for the new wave of consumers. Instead, retailers need to invest in integrated experiences. However, meeting these expectations requires seamless integration and unification of data across digital and physical touchpoints, which can be a significant hurdle for many companies. Businesses that face this challenge are often constrained by organizational siloes and disparate systems that are difficult and expensive to integrate successfully. 

The omnichannel model is the dominant format of the modern retailer, but initiating, sustaining, and improving omnichannel experiences can be difficult without the right strategies, technology, and tactics to meet the ever-changing expectations of consumers. Join us and learn how to prioritize the journey from a multichannel to an omnichannel fulfillment to gain enterprise inventory visibility, buy-online-pickup-in-store (BOPIS), buy-online-pickup-at-curbside (BOPAC), ship from store, ship to store, reserve-online-pickup-in-store (ROPIS), endless aisle, buy-online-return-in-store (BORIS) or locker, 2-day delivery, and more.

In this webinar, retail and distribution operations and IT leaders will learn how to:

  • Identify and plan the appropriate technologies to provide omnichannel fulfillment experience.
  • Create a seamless and consistent shopping experience for consumers across all touchpoints.
  • Prioritize strategies in the journey from multichannel to omnichannel fulfillment.
  • Develop an intelligent order management solution to orchestrate omnichannel fulfillment strategies.
  • Bring omnichannel retailing strategies to reality with Dynamics 365 Intelligent Order Management.


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Mastering the Art of Omnichannel Retailing

Discover Forrester’s 2022 report “Mastering the Art of Omnichannel Retailing” for a playbook to plan and launch omnichannel retail services.

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Dynamics 365 Intelligent Order Management Overview

See how to deliver an integrated, personalized, and seamless buying experiences for customers and partners with Dynamics 365 Intelligent Order Management.

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Dynamics 365 Supply Chain Solutions

Adapt and thrive digital supply chain transformation with a composable approach

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