Azure webinar series
Improve Customer Service with Call Center Analytics
Wednesday, January 22, 2020 10:00 AM–11:00 AM Pacific Time
Join this webinar to help your business improve the customer service experience and draw deeper insights from customer interactions. Learn how to build your own call center analytics solution with Azure Cognitive Services to:
- Measure and improve customer satisfaction.
- Track call center and agent performance.
- Evaluate operations of various service areas.