For the twelfth consecutive year, Gartner has named Microsoft a Leader in Sales Force Automation Platforms.

Sales force automation helps you streamline the sales process, close deals faster, and drive more revenue. With the latest capability enhancements to Microsoft Dynamics 365 Sales, your team will have the tools to:

• Increase seller productivity using automated tasks, streamlined workflows, and integrated collaboration tools.
• Understand customers' priorities and sentiment to move deals forward and measure what’s working for sales teams using conversation intelligence.
• Optimize sales engagement with proactive insights that help sellers focus on their best selling opportunities, plan their next steps, and keep current sales on track.

Learn why Gartner named Microsoft a Leader in the 2022 Gartner Magic Quadrant for Sales Force Automation Platforms report.

Figure 1: Magic Quadrant for Sales Force Automation Platforms

Source: Gartner (September 2022)

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Microsoft.

2022 Gartner Magic Quadrant for Sales Force Automation, Adnan Zijadic, Ilona Hansen, Steve Rietberg, and Varun Agarwal, 20 September 2022. Gartner and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.