We’re entering the era of next-generation AI that is driving new levels of productivity and efficiency, unleashing new innovations in the customer service space.  
 
More than ever, customers expect fast, accurate answers to their questions, and personalized help right when they need it. Meanwhile, businesses are under pressure to provide exceptional customer service with fewer resources. In this webinar, you’ll learn how Copilot in Dynamics 365 Customer Service serves as an AI-powered assistant, enabling agents to:

• Resolve issues faster with AI-powered Copilot to diagnose issues, ask follow-up questions, and discover solutions.
• Automate time-consuming tasks with personalized chat or email customer responses with the right tone.
• Generate rich, creative content in context with live conversation and trusted support resources.