A recurring characteristic of agile and resilient organizations is the ability to break down data, people, and work silos to enable seamless collaboration, teamwork, and innovation. This webinar series will spotlight how organizations can implement these characteristics and drive higher levels of employee engagement as well as enhance the customer experience by putting Dynamics 365 and Microsoft Teams into the hands of the entire workforce—from sales teams to field technicians.

Episode 1: Turn Attendees into Loyal Customers with Dynamics 365 Marketing and Microsoft Teams

As the world has been radically changed by the pandemic, organizations are striving for new ways to connect with customers. However, this transition has been challenging and, in many cases, lead to disconnected experiences and lost business opportunities.

In this first episode, we’ll demonstrate how you can elevate your webinars and events as part of a connected customer experience. Find out how Microsoft Teams and Dynamics 365 Marketing have been integrated to enable you to nurture relationships, win customers, and earn their loyalty faster.

You’ll learn how to:
• Gain insight into how Microsoft sees webinars and events evolving
• Learn how to simplify event management
• Discover how to increase attendee engagement
• Learn how to have effortless follow-up to nurture event attendees

Coming soon:
Episode 2: Delivering Exceptional Service Experiences with Dynamics 365 Field Service and Microsoft Teams
Episode 3: Boost Collaborative Digital Selling and Transform Customer Interactions into Revenue
Episode 4: Resolve Customer Issues Faster Using the Power of Collaboration