Transforming Public Health and Social Services
You may be under more pressure to improve capacity and outcomes as citizens’ needs and expectations change.
And your programs may already be facing challenges to run with a smaller staff and meet changing requirements due to regulation and legislation. Plus, you’ll need to prepare for future changes, like demographic shifts, disease outbreaks, and the growth of at-risk communities.
Read this IDC white paper to learn how to plan a digital transformation that helps you stay ahead of new challenges. You’ll see ways to conquer your challenges now and in the future by using technology to:
- Engage and connect with citizens. Make it easy for citizens to get information about services that meet their needs and match their eligibility. Provide secure, online portals where they can submit benefit applications and track the status and payments.
- Modernize your workplace. Support your staff with digital assistants that provide current information about each case. See how it helps case workers manage schedules efficiently, collaborate on the move, and improve the quality of their work.
- Enhance your services. Provide the right services to the right person at the right time. Create an integrated ecosystem of case workers who cross agencies and disciplines across the continuum of each person’s life.
Discover new ways to help your agency and your community thrive.