Discover how to meet and exceed the expectations of customers who increasingly demand greater efficiency, insight, and personalization in every interaction they have with your business.

Read Innovation on the Job: Four Roles Transformed with Dynamics 365 and Office 365 and learn how to deliver a higher level of customer service with intelligent and integrated business and productivity apps.

See how digital transformation is enabling workers to be more informed, effective, and proactive in a range of first-line roles:

• Field-service technicians
• Customer-service representatives
• Retail sales associates
• Sales representatives