Top 7 Trends Every CEO Should Know About the Future of Retail
With growing customer expectations for streamlined and more personalized shopping experiences, retailers are embracing new technologies to help them deliver more intuitive and efficient retail experiences that drive sales.
Read the Top 7 Trends Every CEO Should Know About the Future of Retail report to understand the key issues that retailers will be focusing on in the coming year, including:
- Building authentic brands—Delivering on Millennial and Gen Z customer preferences for authenticity, values, and engagement.
- Creating immersive experiences—Creating augmented reality (AR) and virtual reality (VR) experiences in-store and at home.
- Embracing frictionless commerce—Optimizing personalization, payments, fulfillment, and security to build brand loyalty.
- Enabling intelligent operations—Using AI and deep-learning tools to drive improvements in customer service, inventory management, and data analysis.