Customer Experience Reimagined
Join us for an inside look at the latest trends and best practices shaping customer experience (CX) today—and tomorrow.
You’ll hear from Judson Althoff, Executive Vice President & Chief Commercial Officer at Microsoft, along with other CX leaders from Microsoft, our customers, and partners to get essential insights for evolving your CRM, including:
- How Microsoft transformed our own customer experience.
- Best practices from leaders who are successfully doubling down on CX.
- Real-world strategies for connecting CX across your business to help improve revenue.
- The latest capabilities across Microsoft Customer Experience Platform and Viva Sales for moving your business beyond CRM.
Have questions for the experts? Ask them during the live Q&A chat.