Customer Experience Reimagined

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Customer Experience Reimagined

Wednesday, October 26, 2022 9:00 – 10:30 AM Pacific Time (UTC-7)

Join us for an inside look at the latest trends and best practices shaping customer experience (CX) today—and tomorrow.

You’ll hear from Judson Althoff, Executive Vice President & Chief Commercial Officer at Microsoft, along with other CX leaders from Microsoft, our customers, and partners to get essential insights for evolving your CRM, including:

  • How Microsoft transformed our own customer experience.
  • Best practices from leaders who are successfully doubling down on CX.
  • Real-world strategies for connecting CX across your business to help improve revenue.
  • The latest capabilities across Microsoft Customer Experience Platform and Viva Sales for moving your business beyond CRM.

Have questions for the experts? Ask them during the live Q&A chat.