Customer Experience Reimagined

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Customer Experience Reimagined

On demand

Get your inside look at the latest trends and best practices shaping customer experience (CX) today—and tomorrow.

Hear from Judson Althoff, Executive Vice President & Chief Commercial Officer at Microsoft, along with other CX leaders from Microsoft, our customers, and partners to get essential insights that will help you:

  • Thrive in the face of economic headwinds by refocusing on customer experience.
  • Connect data and AI insights across your organization to create better customer experiences.
  • Fill your sales pipeline with stronger leads to drive growth.
  • Take advantage of capabilities across Microsoft Customer Experience Platform and Viva Sales to move your business beyond CRM.