Customer Insights Webinar | Microsoft Dynamics 365

Personalize B2B Experiences

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Personalize B2B Experiences

On-demand webinar: Personalize B2B Experiences with Customer Insights

The success of your B2B organization depends on your ability to build relationships. Watch this webinar to learn how to drive personalized customer experiences using Dynamics 365 Customer Insights, Microsoft’s customer data platform.

You’ll also learn how to:

  • Unify and centralize your current and prospective customer data from every system and engagement channel.
  • Use AI-driven audience segmentation and insights to engage customers with personalized communications.
  • Map leads to buying groups, accounts, and hierarchies to target ideal accounts.
  • Reengage customers and prevent churn by predicting customer behavior.
  • Find opportunities for intelligent upsell and cross-sell with data-driven recommendations.

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