The retail and consumer goods landscape is evolving at a rapid pace and retailers need to understand how to transform their business to stay competitive. Join us in this webinar where we discuss how these organizations are using Dynamics 365 Commerce to meet changing customer expectations. This session provides an overview of Dynamics 365 Commerce and we are joined by Balaji Balasubramanian (GM Dynamics 365 Commerce) to go deeper into customer conversations, needs and innovation to quickly pivot and adjust to market demands.
The webinar will explore:
- Insights into market trends and changes to the customer journey
- How this ongoing evolution in customer expectations is affecting multiple touchpoints across traditional and emerging channels
- A roadmap for how retail and consumer goods businesses can implement a unified commerce solution to meet demands
- Overview and demo of Dynamics 365 Commerce
- Fireside chat with Balaji Balasubramanian (GM) around insights from customers