Keep your focus on your customer

Close more business through a customized approach

Most companies would agree that the sales closing ratio is the number of closed sales divided by the number of presentations. But to improve close ratios, you have to understand the unique aspects of each customer and how your product or service solves their business problem.

The focus must always be on the customer if you expect to improve the performance results of your team, because low or inconsistent close ratios are often a symptom of a bigger issue.

Join this webcast to learn how to:

  • Customize your approach to meet the needs of the buyer, not the seller
  • Ask the right questions throughout the buyers’ decision-making process
  • Clarify urgency to be sure that the buyer is truly ready to make a change and buy
  • Break through your biggest competitive challenge—buyer status quo
  • Use strategies for cultivating referrals rather than waste time cold-calling and cold-emailing

This webcast is part of our Microsoft Dynamics 365: Business Applications webcast series. Sign up for this session, or the entire series today!

Barbara Giamanco

CEO Social Centered Selling

Ken Thoreson

CEO Acumen Management Group, Ltd.

Dave Kurlan

Kurlan and Associates