52 percent of U.S. consumers switch service providers due to poor customer service experiences, according to Accenture.* Watch the 45-minute Delivering Exceptional Customer Service: 3 Best Practices webcast to learn about the modern tools companies are using to improve customer service.

  • Improved customer service: How to incorporate customer data and social inputs to build customer profiles that boost sales and ensure customer satisfaction
  • Social selling: How to use social media to learn about your customers’ like and dislikes
  • Integrated brand experience: How to have your company be identified for all outgoing calls to a customer

As special thanks, you’ll automatically be entered to win a Microsoft Surface Studio just for attending the webcast (MRSP: $4,199)**

*11th Annual Accenture Global Consumer Pulse Survey

**NO PURCHASE NECESSARY. Open only to authorized reps of businesses with 500 or fewer employees who are legal residents of the 50 U.S. + DC 18+. Game ends 6/14/17. For details, see Official Rules

Melanie Gass

Senior Marketing Manager