Explore Microsoft’s game-changing real-time fraud protection and loss prevention solutions
Benefit from purchase protection, account protection and loss prevention
The growing shift to e-commerce has been joined by a rise in fraudulent activity. Merchants face a number of challenges online and in stores, including higher costs associated with fraud and increased bank-rejection rates. Without bank liability for online fraud, costs for merchants rise.
With the cloud-based Dynamics 365 Fraud Protection solution, Microsoft helps decrease fraud risks and streamline operation efficiencies leading to a 7.69% revenue uplift in two years translating to hundreds of millions of dollars. The software uses adaptive AI technology to surface patterns in fraudulent transactions, and the user benefits from connected knowledge generated from using the service.
During this session, we'll focus on how we've commercialized this technology to help to:
- Boost online revenue by decreasing the cost of fraud.
- Enable store managers and loss prevention officers to take action by providing insights into anomalies in merchandise discounting and returns
- Protect accounts from negative exposure due to fraudulent activity, and help mitigate monetary and reputational damage.
- Improve customer experience and satisfaction by reducing friction throughout the customer journey.