At Microsoft, we look at the current landscape as an opportunity rather than an unsolvable problem. We believe technology, leveraged in the proper way, can significantly improve citizen experiences—while lowering costs and increasing customer engagement and satisfaction. Today, Microsoft provides the broadest set of integrated capabilities of any cloud vendor, and as we continue to drive innovation, our enterprise platform provides the most advanced services roadmap for transforming the federal services experience. Download this eBook to understand:

• How to increase customer satisfaction to private sector levels
• End to end service through omnichannel engagement
• Implementing a complete digital transformation in your agency