Assist customers in the modern store

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Assist customers in the modern store

In this guided tour, Assist customers in the modern store from Microsoft Dynamics 365 for Retail, you’ll discover how to provide exceptional customer service in the modern store across channels with intelligent product recommendations, and discover easier ways to process hybrid transactions. You’ll also learn to:

  • Assist customers who are looking for specific items for their online wish list
  • Browse and compare product categories and filter by size, color, and brand
  • Use Azure Machine Learning algorithms to make intelligent recommendations
  • Get a complete view of a customer’s recent purchases, order history, and more
  • Combine a customer’s in-store purchases and special orders in a single transaction