From sales assistants to carers, field technicians and public workers, frontline workers are any organization’s first point of contact with the public. As ambassadors performing vital roles for customers, they are essential to success. In the age of Generative AI (GenAI), there is so much that new technology can do to help them flourish, thrive and become more productive.  

More specifically, technology such as Microsoft Copilot Studio and Microsoft 365 F3 hold incredible potential when it comes to frontline employees. As intuitive, easy-to-use solutions, they are ideally placed to aid staff, making their work more fulfilling and reducing attrition rates. From allowing retail staff to respond more quickly to customer queries, to streamlining flight turnarounds for cabin crew, Gen-AI can also turbocharge productivity to create genuine competitive advantage. 

Content overview:  

• Benefits of the Microsoft Platform for Frontline Workers  
• Don’t forget about Security and Compliance  
• Voice of the Customer: Interview with Coop Norge   
• Achieve more with Copilot Studio for Frontline Workers  

Watch this exclusive event and learn how to empower your frontline workers with a platform so flexible that it can simplify insurance claims administration, assist on-site engineers and share best-practice amongst carers – and much more. Download the content and get unique insights into:  

• Automating tasks, delegating workloads and augmenting ability to find information 
• Commercial data protection: transparent and relevant answers, and powerful AI models 
• Using Copilot Studio to build tailor-made copilots 
• How Coop Norge rolled out Microsoft Teams as part of its Microsoft 365 package for unified communication and closer collaboration for more than 23,000 employees  

Watch now take the next step towards unlocking frontline workers’ full potential with GenAI.