When it comes to insurance claim management, today’s customers have high expectations. The process should be fast, simple, and seamless.

Yet, for many insurers, the claims handling process can sometimes remain lengthy, requiring a lot of manual intervention across the supply chain – often at the expense of customer satisfaction.

But there is a solution: technology.

In recent years, insurers have started using AI and other technologies to optimize the claim management process and unify agents’ view over complex data. From fraud detection to claim process automation, these innovations are changing the face of the insurance industry.

This session of Microsoft Industry Circles brings together experts from across the industry to discuss:

• How to leverage AI in your claims process with real-life examples from Zurich Insurance
• How Emakina uses Microsoft technology to improve efficiency and customer satisfaction with an AI-driven single pane of glass for claims handlers.
• How UNIQA and OMNI:US are working towards fully automating 55% of their non-life claims

Secure your place today by registering for the event.

In addition, learn from European industry peers how they drive innovation, opportunities and overcome challenges in their organization and industry on our Industry Pulse Blog.