Are you ready to take your customer experience to the next level? Join our upcoming Microsoft Tech Briefings webinar to discover how AI is revolutionizing the customer journey.

Today's customers expect a seamless and personalized experience across every touchpoint with an organization. With omnichannel engagement becoming increasingly important, it is crucial for organizations to achieve consistency across every channel. However, personalizing customer experiences at scale can be a daunting task for most organizations. 

This is where AI comes in. AI models infused in business processes can help marketers, sellers, retailers, and other customer experience professionals achieve better, more efficient results, faster.  

During this 60-minute session you will hear from our expert speakers on how to leverage AI models and the latest capabilities in Dynamics 365 to provide your customers with a personalized, seamless experience. Topics covered include: 

• Communicating with customers more effectively with AI-generated emails.
• Following up with customers promptly with AI-generated meeting summaries. 
• Engaging directly with customer data and discovering new insights.
• Using natural language to create audience segments. 
• Creating relevant, compelling, and personalized marketing content faster.

With every biannual release wave, Microsoft is enhancing Dynamics 365 applications with new, more powerful AI capabilities to help organizations drive business outcomes, improve operational efficiency, and create exceptional customer experiences. Register now to make part of the next-generation, AI-powered Customer Experience.