Leveraging Teams for your Call Recording Compliance Needs

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Leveraging Teams for your Call Recording Compliance Needs

28th October 2020, 15:00-16:30 (GMT+01:00) Dublin, Edinburgh, Lisbon, London

Policy-based recording enables you to adopt Microsoft Teams for calling and meetings to stipulate when calls and online meetings should be automatically recorded and captured for subsequent processing and retention as it may be required by regulation and/or your organisation’s policies. Teams has been enhanced to support the integration of third-party recording solutions, including the platform functionality, user experiences, and administrative interfaces needed to provide an end-to-end solution for configuring, managing, recording, storing, and analyzing Teams communications. During this session, we will hear about the user cases as well as showcase end to end solutions.


15:00 – 15:15 An overview of Microsoft Teams Call Recording for Compliance
Sam Chung, Microsoft Teams Principal Program Manager
15:15 – 15:45 Advanced Interactions Caption with NICE Integrations and Microsoft Teams
Chad Billing, Solutions EMEA Consultant EMEA at NICE
15:45 – 16:05 ASC Recording Insights for Microsoft Teams
Darien Sobar, VP Business Development EMEA at ASC
16:05 – 16:15 Successful adoption of your Microsoft Teams deployment
Elena Cordova Russ, Modern Work Customer Success Manager
16:15 Wrap up