Appreciating the Role of Change Management in Dynamics 365
With the launch of Dynamics 365, organisations can get that much closer to their customers - they can access and act upon deep insights and analysis of their preferences and buying habits. Productivity tools will also enable employees to react much more quickly to customer requests.
Being an organisation that is customer centric just got easier, however the determining success factor will be Change Management. Paying attention to the people side of implementing this new technology is key to ensuring employee adoption of the new ways of working, while also embedding continuous improvement into business as usual.
Join this webinar to hear:
- Why Dynamics 365? What’s in it for you and the art of the possible
- What needs to be in place for success? Critical Success factors for adoption
- How can Microsoft Services support you?