The New Age of Customer Service Automation

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Thursday, February 7, 2019 10:00 AM–10:30 AM Pacific Time

The New Age of Customer Service Automation

Part 2 of a 3 part series

Register for this webinar to explore the levels of automation in customer service. You’ll get rich insights from the 2018 thinkJar customer service report, including a chart that shows how increasing automation can improve customer service.

In this webinar, you’ll learn:

To use artificial intelligence, machine learning, chatbots, and web self-service features.
Giving customers more control lets them build their own experience in real time.
Automating transactions can yield greater customer satisfaction.
To generate additional value for your customers and agents.

Speakers

https://info.microsoft.com/The-New-Age-Of-Customer-Service-Automation-Thankyou.html?LCID=EN-US