While most companies have had the tools to support remote work for several years, many have stuck to a traditional office-based model. Then the pandemic hit. Almost overnight, organizations were enabling remote work for employees across divisions. With offices now starting to open back up, the key question we are hearing from our customers: What does the next normal look like for the modern workplace?

Microsoft Middle East and Africa recently commissioned new research with Boston Consulting Group and KRC Research to help our customers answer this question, navigate this uncertain time and best support their talent.

The feedback from both leaders and employees is clear: everyone wants a more flexible future. The majority of leaders see flexible working as a powerful way to retain top talent while, at the same time, achieving greater efficiencies. Among employees, there is a real desire for balance. Overall, people want to spend fewer days a week in their office.

In this free eBook, you will learn 5 practical steps that business leaders can take to build resilience and maintain innovation in a hybrid world.