Make intelligent decisions with the
power of Customer Insights

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Make intelligent decisions with the
power of Customer Insights

10 December, 2020 | 2:00 PM - 3:00 PM | (GMT+04:00)

Now more than ever, businesses need to enhance customer engagement, loyalty, and retention by reshaping their entire organization around their customers.

In this webinar, hosted by Infosys, active Power BI users will explore how you can build a deep understanding of your customers by understanding Connected Data and Cognitive Insights to create personalized experiences. You will also learn how Infosys can help you to build Cognitive Insights and establishes a direct link between raw customer data and the creation of personalized experiences that drive stronger loyalty and better service.

Together, Power BI and Customer Insights have a massive opportunity and role to play as customers continue to seek smarter ways of unifying data and reporting. This enables them to visualize the current state of their business, and gain actionable insights from rich AI-driven recommendations.

Join us to find out how Power BI and Customer Insights offers a configurable, end-to-end solution, tailored to develop a single customer view, bringing together customer data from all the disparate systems in your organization.


  • Customer trends shaping the marketplace
  • Capitalize on intelligence across customer touchpoints
  • Unearth synergies using Customer Insights with Power BI
  • Our data maturity model - Connected Data, Consistent Data, and Cognitive Data
  • Cross-industry use cases & engagement model - current landscape of Power BI and value that Customer Insights adoption can bring to your organization

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