The Digital Insurer – Becoming a Customer-centric Insurer in the Digital Age
In today's customer-centric business environment, more and more insurance companies are exploring ways to strengthen their relationships with clients and attract more businesses. Effectively managing customer relationships is the key differentiator between you and your competitors.
Tune in to this webinar to gain insights on how Hitachi CRM for Insurance enables you to use automation and customer segmentation to:
- Increase new policy pipeline and automate policy renewals
- Streamline Claims processing
- Market more effectively
- Achieve a single view of your customers
- Manage Complaints from Customers
- Improve Customer Service for Policy Holders
Chelsea Robertson is a Senior Solutions Architect at Hitachi with over 10 years of experience in the CRM Field. Chelsea has worked with many financial services companies and insurers across the world to provide the best possible customer experience by equipping insurance agents, brokers, producers and customer service representatives with real-time account-related information on any device.
Hitachi is a global company with over 300,000 employees worldwide and the Hitachi Solutions divisions is focused on Microsoft-based Solutions. Hitachi has offered solutions in Australia, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, New Zealand, Thailand and Vietnam. Hitachi Solutions has been recognized as the Microsoft Partner of the year in 2014 and 2015 and Microsoft Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014 and the 2014 Dynamics Global Outstanding Reseller of the Year.
|10:00 AM – 10:30 AM||The Digital Insurer – Becoming a Customer-centric Insurer in the Digital Age|
|10:30 AM – 11:00 AM||Live Q&A Session|