Microsoft Discovery Day: Digital Contact Center Launch Event Switzerland

Join us at Microsoft Discovery Day as we introduce the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first contact center solution that delivers generative AI to every customer engagement channel.

Lead by Microsoft Customer Engagement experts, at this half day hybrid event we will explore strategies to elevate customer experiences, improve insights into your operations, and grow your business. You will also see how the standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps.

Who should attend:
This event is tailored for business professionals who are dedicated to elevating customer experiences and optimizing operational efficiency. Specifically, if you are in a leadership role focused on service excellence and customer engagement (COO, Head of Service, Head of Customer Experience), this event is for you.

Should you not be able to join us in person, please benefit from the online experience.