Resilient Retail Webinar Series

Society will change as a result of COVID-19. People are already questioning social norms -- handshakes, sporting & cultural events, working in an office and shopping in a store.

For those of us in retail, this is a wake-up call, requiring a response that considers people, innovation, business models and the role of digital. This starts with building a plan, focused on responding to the shifts in consumer behaviour to navigate through the uncertainty, investing in data and resiliency and ultimately seeing retailers emerge stronger.

Microsoft invites you to join our Resilient Retail webinar series. These free webinar sessions are discussions with strategic thinkers, retailers and solution providers, curated for an Australian audience.

View the sessions on-demand. Should you have any questions, please contact your Microsoft or partner representative or connect with us online.

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Consumer Driven Supply Chain

Join us in this free webinar to hear from Nicolas Cron, APAC Retail Strategy Lead, Blue Yonder, as he shares his insights into the ever changing consumer landscape. You will also learn about supply chain innovation from Gareth Jude, CEO of ThinkUncommon. Lastly, you will learn more about the importance of knowing your customer, and using your data to build strength within your retail business

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Unlocking eCommerce Acceleration to Build for a Resilient Tomorrow

Join us this free webinar to hear from Paul Bartlett, Head of Consumer Products, Foodstuffs NZ on how they transformed their business with eCommerce, learn how eCommerce investments can set solid foundations for your future business growth and discover COVID trends that are here to stay

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The 3 V’s of Supply Chain Resilience

In this free webinar, you’ll hear from Nathan O’Donnell, Dynamics 365 Global Program Leader at Breville and John Khoury, Group CIO at Allied Pinnacle on how the global pandemic affected their respective supply chains, and how they have built resilience into them for now and into the future.

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Why knowing your customer is more important than ever

In this free virtual session, Microsoft experts Marcy Larsen, Retail Industry Executive and Chandra Stevens, Global Director Emerging Solutions for Customer Insights discuss why knowing your customer is even more important than ever as we navigate the COVID pandemic and look to the new normal in retail.

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Emerging stronger with a plan to navigate uncertain times

In this free virtual session, McKinsey will share insights from a recent global and Australian based research into consumer sentiment in response to COVID-19. Microsoft will share customer stories and insights to highlight how technology partnerships can support comeback plans and roadmaps to address the new normal.

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Acceleration of AI adoption to emerge stronger

Join this free virtual forum to learn how Australian retailers have been investing in their data capabilities and deploying Artificial Intelligence (AI) in human-centric ways, making those retailers more agile in a post COVID-19 market. Benefit from world-leading 'AI basecamps' research from Kellogg Business School and first-hand insights of Peter Bonney General Manager Technology, Engineering and Data and LAB288 at Coles.

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Increase productivity and agility of your team

Consumer demand for safe and easy shopping experiences is paving the way for retailers to innovate more quickly. Join this free virtual forum to hear from Microsoft Stores, who have transitioned to work-from-home environment and Microsoft partner, Avanade, who will share recent market research into improving the work experience for frontline employees.

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