Power Hour: The Future of Customer Care
with AI and Power Platform
In our fast-paced world, technology continues to make remarkable advancements, with AI dominating the headlines daily. Large language models have become a ubiquitous presence in consumer-oriented experiences, signifying that they are no longer confined to the realm of the tech-savvy. Consequently, it is only a matter of time before your employees start expecting these transformative experiences in their everyday tools. Likewise, your customers, if they have not already, will come to anticipate AI capabilities in the services you provide.
Join us for this special addition of Power Hour, where CVP of Business Applications & Platforms, Charles Lamanna will share how you and your organisation can improve your customer and employee experience leveraging AI, Copilot, and the Power Platform
During this event, you will:
- Discover the pivotal role of AI in creating intelligent, sophisticated services with insights into Microsoft's customer zero story.
- Learn how to infuse AI-generated insights into customer service and field service operations.
- See the latest AI advancements in the Power Platform
- Opportunity to ask Charles Lamanna questions live.