AI moved from promise to practice, and the organisations that won were those that turned pilots into measurable progress. We hosted a candid fireside chat with a leading Australian organisation as they unpacked how they adopted Microsoft 365 Copilot and Copilot Studio at scale.

Nick Munro, Head of Artificial Intelligence at Westpac, shared practical insights into their Copilot journey: where they began, what worked (and what didn’t), and how they built the momentum, governance, and skills to embed AI as a durable capability across the organisation.

What attendees learned:

• Real-world results: They heard tangible outcomes from productivity gains to new ways of working.

• The adoption playbook: Proven steps for governance, change management, and scaling AI responsibly were revealed.

• Copilot Studio potential: How to design, deploy, and manage agents without slowing innovation was demonstrated.

• Common pitfalls: Practical guidance was provided to overcome challenges and accelerate value.

If you were planning, piloting, or scaling AI, this session helped move from curiosity to clarity, and from isolated experiments to sustained business value.

Register now to access the on-demand content and gain the candid insights, practical templates, and confidence you need to accelerate your Microsoft 365 Copilot and Copilot Studio journey.