Transforming Business Productivity with Agentic AI
In the last 12 months, AI agents have evolved from experimental tools into essential enterprise assets. But deploying them at scale—securely, responsibly, and effectively—is no simple task. At Microsoft, we’ve done just that.
Join us as we pull back the curtain on how we’re embracing this new agentic era—transforming employee support across HR, IT, and internal services. From pilot programs to global rollouts, discover how we tackled everything from data governance and orchestration to responsible AI implementation.
This session also explores how Microsoft 365 Copilot and AI agents are changing the way organisations work—unlocking new levels of productivity, creativity, and efficiency.
We’ll cover:
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1st Party Agent Use Cases: From SharePoint agents that streamline knowledge retrieval to Researcher and Analyst agents powered by deep reasoning models, learn how these pre-built agents are enhancing productivity and collaboration across the enterprise
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Extensibility Use Cases: Learn how to build declarative agents that connect Microsoft Graph with third-party systems—such as CRMs, ERPs, and industry-specific platforms—to automate workflows, unify data access, and deliver contextual intelligence.
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Microsoft as Customer Zero: Gain insider insights into how Microsoft internally adopted Agentic AI—scoping high-impact use cases, empowering different business functions with the right skills, and iteratively measuring success.
This session will offer practical strategies and proven insights to guide your AI agent journey.