Copilot agents are AI powered helpers that automate tasks, streamline workflows and take action across Microsoft 365 on your behalf. In this introductory session you will learn what agents are, why they matter and how they extend your existing Copilot experience.   We will introduce the main agent types prebuilt agents, declarative agents and custom agents and explain how each one helps solve different business needs. You will see how agents can work across Teams Outlook Copilot Chat and SharePoint to deliver consistent automation and smarter user experiences.  You’ll learn: 

• What agents are and where they work across Teams, Outlook, Copilot Chat, and SharePoint
• Why organisations are building agents now: Knowledge spread across systems → workflow automation → tailored user experiences
• How to choose the right approach for your scenario: from declarative no‑code agents to custom engine‑based solutions
• How reasoning agents like Researcher and Analyst accelerate deep research, analysis, and decision‑making
• How to identify a high‑value workflow, build a lightweight agent, validate it with a champion group, and measure impact  

 Whether you’re a business leader, IT decision‑maker, or solution owner exploring AI‑driven automation in Microsoft 365, this session will help you pick one scenario, build one agent, and unlock one meaningful win, fast.